Clerk - Anonymous employee Navy Exchange Employee Review

1.0
21 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good health care plan Non-Management folks are really good people

Cons

General Manager reacts to criticism with retaliation toward employees and harasses staff she doesn't like to the point where they quit. This is a control and command management where it's more important that you are penalized for being three minutes late than that you are praised for working hard. Management screams at employees and vendors on the store floor in front of customers and other employees. Extreme favoritism is shown in hiring, particularly in supervisor and management positions. Those who are not promoted are not given the opportunity to see their scoring and to find out how they can improve. The result of all of this very poor management is a terribly toxic environment. A substantial portion of employees have left and those still there are desperately looking for other jobs.

Explore other reviews about Navy Exchange

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Job itself is quite easy - Don't have to deal with full public - Health benefits are nice - Get access to tax free product. - Very generous time off/sick time compared to other companies

Cons

- Management can be difficult to work with and seems inexperience in the technology that the workers are using to do their jobs. - registers, scanner guns, payroll software, store technology in general feels very outdated by todays standers and make it difficult to do my job. -Taking time off is difficult because of how poor management is with operating payroll software. - Hardly any training for new staff. - People that need to be fired aren't let go, but people that do a good job leave because management doesn't do anything about it except file a report. - Constant rotating staff that seems to be never questioned why they're leaving. - Pay is insulting compared to other companies.

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