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      Navient

      Engaged employer

      Navient reviews

      Customer Service - Customer Service Representative Navient Employee Review

      2.0
      23 Dec 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team friendly co workers

      Cons

      Schedule isn’t the greatest when big changes happen you get the run around

      Explore other reviews about Navient

      5.0
      3 Jul 2025
      Internal auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance and hybrid

      Cons

      Restructure of organization and services

      4.0
      24 May 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy work Liked coworkers Good cafeteria

      Cons

      Very low pay Long hours

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