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      Navient

      Engaged employer

      Navient reviews

      The job has its ups and downs - Customer Care Specialist Navient Employee Review

      3.0
      22 Feb 2024
      Customer care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      A pro is the bonus monthly checks

      Cons

      A con is the high call volume

      Explore other reviews about Navient

      5.0
      3 Jul 2025
      Internal auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance and hybrid

      Cons

      Restructure of organization and services

      4.0
      24 May 2026
      Financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy work Liked coworkers Good cafeteria

      Cons

      Very low pay Long hours

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