It was great before COVID - People Team Navan Employee Review

2.0
22 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Prior to COVID hitting, the company and employees were masked with the unlimited budget and extravagant experiences. Employees closed their eyes to the cracks that were in the foundation of the company. The people, the work and the opportunities were in arms reach, there was hope. It was beautiful chaos that we all signed up for. You had purpose and you were valued to a degree.

Cons

When COVID hit, came a big lay-off, pay cuts and cracks in the foundation were put under a magnifying glass. Poor leadership was not as forgiving to employees. Employees were treated like numbers, not humans. Lots of talk and no action. The founders refused to change or listen to their employees voices, even when asked in surveys. Purpose, trust and investment was lost in many and the only way was to try and survive, so you could keep a job.

Explore other reviews about Navan

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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