Lots of tribal knowledge and work not having true impact - Manager Navan Employee Review

1.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong problem-solving environment, you build skills in ambiguity, cross-functional work, and fixing broken systems that most companies shield you from. Broad scope across travel and expense, you get exposure to multiple revenue streams and business models.

Cons

Data quality is poor, and leadership still relies on it for decisions, which creates misalignment on performance and priorities. Internal ownership is unclear, and leaders do not enforce accountability across teams, so problems get passed around. Cross-functional communication is inconsistent, and leadership does not enforce clear operating cadences or standards. Teams are expected to operate with high ownership, but without clear direction or structure from management. The environment is reactive, and leadership does not consistently prioritize building scalable systems over short-term fixes.

Explore other reviews about Navan

3.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

See reviews by: Helpful|Rating|Date|All