One of the best companies I have been associated with - Regional Field Service Manager Nationwide Power Employee Review

This is a small, yet large in its industry, family owned company and you truly are apart of a family when you work there. I worked there for 8 years. I watched the company grow from about 30 employees to well over 80 in that time and it always kept a family feel. Everyone is so kind and willing to help you succeed because when you succeed the company also succeeds. I started at the front desk doing order entry and worked my way to accounting specialist and took on many other rolls over the years. As the company grew new positions were made to take those responsibilities off my plate and in the end I was mainly doing AP, which I loved, but it was nice that I knew a lot of the other ins and outs of the other positions and I could jump in and help when needed. Over the course of those 8 years I also had many personal ups and downs and everyone was always there to support me in anyway they could and make accommodations, and this wasn’t just to me we all would pull together when needed for others as well. The company makes business top priority but we always could balance in a little fun as well. We would have pot lucks, contests, and would even have an annual Halloween contest where the departments would pick a theme and decorate the department and dress accordingly. We always looked forward to this. It even became a contest with one of our vendors. The company loves fun, unique, creative, self driven, detailed oriented people and really encourages you to think outside the box and express any thoughts or ideas that could help the company as a whole work better. They strive to be the best in the industry and expect that of their employees as well. If I hadn’t had a baby and been given the opportunity to be a stay at home mom I would still be at Nationwide for the foreseeable future. They are an outstanding company to work for.

I can’t say there were too many cons. I guess the only thing I can really think of is at times the communication between departments was lacking but they were working diligently to remedy that.

They’re lucky I didn’t report them.

To start, there’s a high turnover here for a reason. The combination of poor leadership, unrealistic workloads, and ongoing discrimination makes it a difficult environment to stay in long-term. When I first started, I was already a bit uneasy knowing the company follows a “zero defects” philosophy. Ironically, there were frequent defects happening daily. We were told these issues would be tracked and used for training improvements, but nothing ever seemed to come from it. Problems were acknowledged but never actually resolved. There was also a complete lack of structure. It was often unclear who was in charge of each department, which made communication and accountability nearly impossible. Expectations were high, but guidance was minimal. What stood out the most and not in a good way was the workplace culture. I experienced repeated microaggressions and discriminatory comments, including remarks about where I’m from and even inappropriate assumptions about my abilities. At one point, management took it upon themselves to “diagnose” me, it was completely unprofessional and unacceptable. At the same time, with my experience, some employees, including myself were closely monitored for things like break times and even bathroom use, while others were regularly taking extended breaks (to smoke) or stepping away without consequence. In the end, I was told I didn’t meet their “professional standards,” which was surprising given the lack of professionalism demonstrated within the workplace itself. And while “professional standards” were emphasized, they were applied very selectively. Basic workplace expectations like hygiene and presentation were not consistently enforced, which made the emphasis on standards feel more performative than genuine.