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National General Insurance

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Not a Positive Experience - Auto Damage Field Adjuster National General Insurance Employee Review

2.0
10 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Decent Salary and Decent Benefits

Cons

Acquired by Allstate. About money and not about a vision. Inconsistency as leaders came from 7 different companies and were all over the place. Take $10 off the mechanical labor rate on the original estimate in case the car does not go to a shop, but don't put that in the meeting notes. I had to leave this place.

Explore other reviews about National General Insurance

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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