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Thank you for your feedback. We are very proud of the team culture at National 360, so we're pleased to hear that your experience reflected this and that you found our therapists friendly and welcoming.
While National 360 does not have billable hour targets, we do have productivity KPIs that support quality service delivery and client outcomes. We appreciate your perspective and welcome you to reach out to us directly if you would like to discuss your experience further at hr@national360.com.au.