Working for the NHS - IT Service Desk Assistant NHS Employee Review

5.0
23 Jun 2008
Recommend
CEO approval
Business outlook

Pros

I love working here because it's the best pay that I've ever know. It combines my two loves, computers and people. Working here gives me great satisfaction, knowing that I'm helping people everyday and that I could be saving someones life, by making sure that our PC's are up and running correctly. We are in a very close-knit team of about 9 people and I love it. Everyone gets along and is friendly and it is just a great place to be. Im proud to say that I work for the NHS, it's better than saying that I work at McDonalds or somewhere like that. That had to be the most embarrassing point of my life!!! But it's absolutely wicked working here. I would recommend it any day.

Cons

I suppose the only thing about this place that I don't like is I don't really get any feedback about how I'm doing. I asked the other day as I wanted to know. My manager said to me that we only really tell you how you are doing when you are doing something wrong. If you are doing well, then we won't say anything to you. I don't think that's fair, and it's not motivational really.

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5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Bay and status to be bad boi

Cons

too much burcrapcy there in work

4.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great sense of purpose and meaning in the work. Colleagues are genuinely dedicated and supportive. Good variety of tasks day to day, and you gain a wide range of clinical and interpersonal skills quickly. Job security is a major plus.

Cons

Staffing levels are often stretched thin, which puts pressure on everyone. Pay hasn't kept pace with the demands of the role. Management can feel disconnected from frontline realities, and communication from the top down is inconsistent.

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