This used to be Great Place to be. - Commercial Underwriter NFU Mutual Employee Review

1.0
30 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Starting to run out , pension is ok but not the best in the market. Bonus helps  compensates for low salary.

Cons

Completely behind the times in so many ways which used to be endearing but is a huge frustration as they expect perfection and unrealistic productivity. Like turning up at a Formula one race in a Tractor and expected to win. Working from home policy is a complete nonsense. Don't expect to have any say in it unless you are in Head Office. Regional Service Centres - Avoid! It has become a sweatshop for overworked undervalued staff. Micromanaged. Lacks respect to experienced staff. ( Bristol especially) Staff morale in RSC's is rock bottom. There has been a lot of staff off with work related stress. Agent's Insurance knowledge is shocking in places and they  get away with too much. The gallop survey results are  questionable ( see other reviews)

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NFU Mutual Response
4y
Doing the right things for our customers is our priority, which is why we’re disappointed to hear that you felt you weren't able to deliver at NFU Mutual. We continually drive improvements for our teams, Agents and customers and see this reflected in our employee engagement surveys. We encourage you to email us in confidence with your thoughts, experiences and suggestions about the way we work to careersfeedback@nfumutual.co.uk

Explore other reviews about NFU Mutual

5.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great team, great vibe, great everything

Cons

Loved every minute of working there

1
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NFU Mutual Response
2y
Thank you for taking the time to share your positive thoughts about your time with NFU Mutual. We believe In providing high-quality products and exceptional service to our customers so thank you for helping us achieve our goals. We’d certainly welcome you back in the future.
5.0
6 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Best Company I ever Worked for

Cons

There is no downside at NFUM

1
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NFU Mutual Response
2y
Thank you for sharing your thoughts about your time at NFU Mutual. It’s a pleasure to read such positive comments. Thank you for taking the time to share them.
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