Management destroyed itself - Customer Service Representative (CSR) NFP Employee Review

1.0
29 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Most of the people where alright.

Cons

They fired most of management, and left the whole thing in one set of deeply deeply incapable hands. Now everyone left is being used, abused, and craped upon. If they can take advantage of you, they will, and they'll drop you in a heart beat,

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NFP Response
2y
Thank you for your candid feedback, including that you enjoyed working with your NFP colleagues. Challenging each other with new opportunities is an important element of our culture, as is making refinements and adjustments as needed. We always have high expectations for each other, and that accountability makes us better. Our commitment to continuous improvement will always be part of our people-first experience. We wish you all the best in your future endeavors.

Explore other reviews about NFP

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing job and work environment-highly recommend!

Cons

I don't think there is anything I would have changed!

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work available, summer hours

Cons

Promotions are surface level and not a lot of actual experience driven, resources lack, communication lack, decisions are driven by capitalism and not customer focused

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