Fantastic experience - Customer Service Supervisor NEXT Employee Review

5.0
27 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Excellent management who were supportive and nurturing. Fantastic training that was thorough, well designed and executed with excellent follow up support. Varied job roles and excellent opportunities for progression. Cared about your own development and objectives and provided opportunities to reach these for those willing to put in the time and effort. Great pay - excellent bonus, monthly and seasonally. Great concessions - 25% discount, Staff Shop access and VIP Sale. Good long term support and appraisals. Overall - great, fun and lively working culture, sometimes damaged by business changes.

Cons

Constantly changing goalposts. A lot of pressure on staff which can affect morale. Difficult to get time off and unrealistic management of holidays. High degree of flexibility and resilience required.

Explore other reviews about NEXT

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Money is super good always

Cons

This does not let me do less than 5 words

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and role

Cons

Hours can be a little long

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