1.0
15 Jul 2025
Former employee, more than 1 year
Robstown, TX
Recommend
CEO approval
Business outlook
Pros
I get paid for holidays, get holiday offs, and weekend offs. I worked Monday-Friday only. I get an hour lunch. I learned how to create a voicemail on my Zoom account independently, with no help. I find additional resources to help clients with their utilities.
Cons
Lack of communication with the eligibility specialist has led to confusion due to unclear instructions. The Zoom calls often get dropped while we are speaking with clients or making outbound calls to them.