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      NAVEX

      Engaged employer

      NAVEX reviews

      Call Center - Report Specialist NAVEX Employee Review

      2.0
      2 Feb 2021
      Report specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with, managers willing to help.

      Cons

      Call center job. Company claims to be helping people, but in the end they just want you to get through calls quick as possible.

      avatar
      NAVEX Response
      5y
      Dear Former NAVEX Team Member, I'm definitely sorry you did not feel our services were helping people. While I do disagree with your thoughts, I respect why you felt otherwise. The volume of calls our customers have that require our support can be demanding for our team and this is why we strive to ensure each call is handled as efficiently as possible. Thank you for the time you extended to our time. I sincerely hope you have found a new role that you love! Best, Cindy Raz SVP, HR and Organizational Development

      Explore other reviews about NAVEX

      5.0
      22 Apr 2026
      Senior data scientist
      Recommend
      CEO approval
      Business outlook

      Pros

      Constant exposure to new technologies like AI, automation, and cloud systems

      Cons

      More layers of approval > slower progress

      avatar
      NAVEX Response
      1mo
      Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
      3.0
      6 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Having a team that's always willing to help and make your experience that much better. Working Remotely was an added plus as that provided flexibility for appointments and stepping away from the desk when feasible. Flexible Time Off was an added bonus to counterbalance work/life balance.

      Cons

      Like many businesses, Navex is very focused on making money, so even in non-Sales roles, for customer focused roles, one of the main job objectives is to reach a certain upsell money threshold. The job objectives lacked consistency as the focus always changed and it always seemed like new urgent focuses would arise.

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