Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      NAVEX

      Engaged employer

      NAVEX reviews

      Communication Specialist - Communications Specialist NAVEX Employee Review

      2.0
      16 May 2016
      Communications specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work from; decent, hard-working staff in call center; attempt to make work environment very relaxed (dress code is basically non-existent). Okay job for college student taking online classes.

      Cons

      The pay is insulting! If you're working as CS, and you're an adult with a family, you won't make ends meet. You will have to work OT, which is plentiful due to high turnover, almost everyday. The calls are back to back from people complaining about sexual harassment to made up stuff dealing with the SEC. The calls can really wear on you mentally, and you don't have enough time from breaks (15 minute each) or lunch(30 minutes) to recoup. Many times I've come back on the phone literally belching from having to woof down my lunch! Management wants you to give them 90 days advance notice for time off...really? Who can determine what may happen 90 days from now, especially those who are married and have kids? Training is a joke! Trainers are nice, but in no way are you completely trained to take all the different type calls. I've been there almost six months and still get calls that I've not been trained to handle, and if you close the call out wrong, here come the emails and calls!

      avatar
      NAVEX Response
      10y
      I can appreciate the nature of the calls you handle s as Communication Specialist are challenging. Thank you for your feedback with regard to scheduling and training. We are continually bringing on new team members in order to allow for more flexibility with scheduling, but we want to ensure we are making quality hires. As you experienced, our training class is currently 80 hours, and I understand we are not able to cover every call scenario in that time. However, if you would like additional training, please reach out to HR or a performance coach, and we would be happy to work with you on any additional items you would like to discuss. Thank you for your feedback.

      Explore other reviews about NAVEX

      5.0
      22 Apr 2026
      Senior data scientist
      Recommend
      CEO approval
      Business outlook

      Pros

      Constant exposure to new technologies like AI, automation, and cloud systems

      Cons

      More layers of approval > slower progress

      avatar
      NAVEX Response
      1mo
      Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
      1.0
      11 Jun 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Team Culture Flexible Schedule (hybrid model) Entry level pay is great

      Cons

      The position that was presented during the hiring process was not the position that was ultimately delivered. Employees have very little influence over organizational decisions; the prevailing message is to either accept ongoing changes or move on. The company sets exceptionally high performance expectations but does not appear to fully recognize how constant organizational changes, limited job security, frequent separations and internal restructuring, and unmet commitments can directly impact employees' ability to succeed. These factors create significant obstacles to achieving the standards the company expects.

      avatar
      NAVEX Response
      1w
      Thank you for taking the time to share your feedback. We’re glad to hear that you experienced a strong team culture, flexibility, and competitive pay during your time with our team at NAVEX. We also appreciate your candid comments regarding organizational change, communication, and the challenges that can accompany periods of transformation. We recognize that change can be difficult and may create uncertainty for team members, particularly when teams are balancing evolving priorities with ambitious goals. As our industry, customers, and business continue to evolve, we are committed to making thoughtful decisions that strengthen our organization for the future. While change is not always easy, our objective is to better position our people and our business for long-term success, improve how we operate, and create opportunities for sustainable growth. Throughout that process, we strive to communicate openly, support our teams, and ensure our people have the resources they need to navigate change successfully. Thank you again for sharing your perspective. Feedback like yours helps us continue to learn and improve. We wish you all the best in your future endeavors. -NAVEX People Team
      See reviews by: Helpful|Rating|Date|All
      Related searches: NAVEX jobs | NAVEX salaries | NAVEX benefits | NAVEX interviews
      NAVEX reviewsNAVEX Communications Specialist reviewsNAVEX review