The most amazing job I've ever had - Customer Service Representative My Fast PC Employee Review

5.0
11 Jun 2018
Recommend
CEO approval
Business outlook

Pros

The culture is Phenomenal! Everyone is so upbeat and just feels more like a family. Management is amazing and always has your best interest in mind. The Analyst, Customer Service, and Techs are all amazing as well. Everyone works hard to keep the customer happy and truly works hard for every individual customer. 10 out of 10 for service and for employment. All of the employees truly believe in our product and our services.

Cons

Literally NO cons I can think of. Truly a wonderful company to work for

Explore other reviews about My Fast PC

5.0
7 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Really kind and friendly people, snacks, catered lunches on Fridays

Cons

Occasionally a poor manager ruins things. Constant restructuring of pay.

2.0
15 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Chill work environment where the managers will work with you on your sales technique, and help you become better at your job. Free payed lunch Fridays.

Cons

Company was going through a rough patch, and as soon as I was hired they told me that I shouldn't come into training because they basically had lost their office due to a problem with a sister company they were working with. They proceeded to change the location 20 miles north of the original office and had us all come in to train. After 2 days on the call floor it turns out that most of the calls are more like cold calls and not what they said about "warm leads". The old people most of the time dont know what they are signing up for on the form and when you call they get angry at you for bothering them. The better salesman left before the job even started. The work is generally tedious and once you actually get someone on the phone interested in the product, the market is so saturated with scammers that people tend believe that you are a scammer. Synopsis: Leads are basically cold, managers work hard to make it better than it really is but you cant turn crap into gold. Owner rarely present, but everyone seems to love him. Cant keep sales people at the company because of the nature of the sale and how they advertise it. Additionally they let me make my schedule at first, but because other people couldn't adhere to theirs they made a different schedule for me because of them.

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