Snake oil sold to the vulnerable. - Sales Representative My Fast PC Employee Review

1.0
30 Dec 2017
Recommend
CEO approval
Business outlook

Pros

If you enjoy deceptive techniques bordering on fraud look no further. If you’re the type of person who enjoys stealing from the elderly then Welcome!

Cons

Basically the scam is to explain that whatever issue a customer might have play on their fears. Most of the customers are elderly so approach is to put the pressure on them get them to agree to a worthless $200 system scan and then a reoccurring charge of $20 a month.

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My Fast PC Response
7y
It's simply inaccurate to describe our upfront clean as a "scan", simply by reviewing the service here: https://www.myfastpc.com/services/ you'll see with transparency what that service includes. It's unfortunate that you're misrepresenting the service. Additionally, we are very proud of our comprehensive membership plan and its included services, including but not limited to: unlimited data backup, identity protection and restoration services, 24/7 technical support, and more. If you're having trouble understanding the product and its value then feel free to review this article: https://www.myfastpc.com/blog/why-would-i-want-a-membership-with-a-technical-support-company/

Explore other reviews about My Fast PC

5.0
7 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Really kind and friendly people, snacks, catered lunches on Fridays

Cons

Occasionally a poor manager ruins things. Constant restructuring of pay.

2.0
15 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Chill work environment where the managers will work with you on your sales technique, and help you become better at your job. Free payed lunch Fridays.

Cons

Company was going through a rough patch, and as soon as I was hired they told me that I shouldn't come into training because they basically had lost their office due to a problem with a sister company they were working with. They proceeded to change the location 20 miles north of the original office and had us all come in to train. After 2 days on the call floor it turns out that most of the calls are more like cold calls and not what they said about "warm leads". The old people most of the time dont know what they are signing up for on the form and when you call they get angry at you for bothering them. The better salesman left before the job even started. The work is generally tedious and once you actually get someone on the phone interested in the product, the market is so saturated with scammers that people tend believe that you are a scammer. Synopsis: Leads are basically cold, managers work hard to make it better than it really is but you cant turn crap into gold. Owner rarely present, but everyone seems to love him. Cant keep sales people at the company because of the nature of the sale and how they advertise it. Additionally they let me make my schedule at first, but because other people couldn't adhere to theirs they made a different schedule for me because of them.

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