Great perks and team events but no remote work - Anonymous employee Must Have Ideas Employee Review

The company offers a range of perks such as free food, drinks, and other extras, which are appreciated and help create a positive atmosphere. My personal favourite is the new ice cream machine, and the new building is really spacious and provides a comfortable working environment.

Workloads can be high at times, with workdays often extending beyond a typical 8am–5pm schedule. While the company offers perks, overall compensation may not always feel reflective of the level of responsibility and hours expected. Annual leave can take time to be approved, which can make it difficult to plan ahead. Hot desking is currently in place, which is understandable due to staffing levels. However, this differs from what was originally communicated about having allocated desks.

The job itself is ok, very simple and straightforward

The manner of exit was handled very poorly. I was travelling from London (over 40 miles) so getting there for early shifts was challenging. I was 2 minutes late on my second day after delays on the 1st of 3 trains I had to catch. Manager there seemed to not sympathise with my delays. I performed ok and had one troublesome call in which I received little help from management as customer appeared vulnerable and confused, but I was accused of confusing the customer as I frequently asked her for assurances that she wanted the items she had ordered. I had my fob/security pass taken off me near the end of the day and was told it was to reprogram, I’d get it back the next day. When I left the building I saw a load of voicemail messages, one of them telling me my contract had been terminated. I had no conversation with management, no one told me whether I was bad or good etc - just termination. A very poor way of treating another huma