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      Mud Bay

      Engaged employer

      Mud Bay reviews

      Best job and co-workers ever - Store Lead Mud Bay Employee Review

      5.0
      29 Mar 2022
      Store lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Like-minded colleagues, autonomy to make decisions, amaazing store discount (if you have pets this is the job for you), lovely customers, guaranteed fur baby cuddles daily!

      Cons

      Management changes often, and it always felt as soon as the team was cohesive and well-adjusted, the manager would transfer and we’d have to start over again

      avatar
      Mud Bay Response
      2y
      Thank you for your review. We agree that seeing pets in our stores is one of the most fun perks of the job! We make an effort to ensure that our store staff and leadership are offered opportunities for growth and movement, based on their development and what store location works best for their needs. Sometimes this can mean unexpected changes, which is why we have our district managers to support these transitions in stores.

      Explore other reviews about Mud Bay

      5.0
      4 Jun 2026
      Truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      10 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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