Toxic leadership, great product - Anonymous employee Muck Rack Employee Review

1.0
10 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work was great and decent salary

Cons

The product itself is strong but unfortunately, the management and culture make it nearly impossible to succeed here. New KPIs were rolled out without any proper setup, communication, or training, leaving employees set up for failure. The targets were unrealistic and unsustainable, and when teams inevitably struggled, leadership’s response was to implement more systems and push people onto “performance improvement plans” instead of taking accountability for broken systems or getting our feedback. Countless meetings were spent obsessing over numbers rather than recognizing effort, collaboration, or growth. When an entire team misses target, that’s not a motivation issue. Yet instead of listening, leadership doubled down on blame. Morale is extremely low. Many managers and talented team members have already left due to burnout and hypocrisy…they preach values like inclusivity and transparency but rarely embody them. The sales culture feels more like a fraternity than a professional team, and unless you’ve been there since the start or early years, your voice doesn’t hold much weight here. Sad. Many complained about a leader who was dismissive, controlling, and disrespectful. Even after multiple documented complaints supported by facts, leadership failed to act. There’s no room for open dialogue, growth, or compromise. In short, this company could thrive if it treated people like adults and equals - with the same care and respect it expects from them. Until that changes, it’s a great product led by very poor leadership.

Explore other reviews about Muck Rack

5.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Muck Rack has been, hands down, the best company I have worked for in years. The Engineering org is great - filled with smart, helpful people that are friendly and a pleasure to work with.

Cons

Health insurance isn't particularly amazing. Promotion requirements seem a bit weird, but I don't care much for titles anyways.

3.0
11 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Product is genuinely the best of it's competitors. 2. Great coworkers outside of GTM (editorial, product, engineering, talent, legal, IT) all collaborative and kind. 3. Perks are strong: stipends, travel, nice hotels, events, (insurance isn’t the best) - Company-wide culture emphasizes flexibility and remote-first support.

Cons

1. Turnover has spiked in 2025, Even long-tenured employees who consistently delivered, as if leadership turned on the very people who had contributed years of success. 2. Leadership often expected high performers to share how we managed to hit quota despite the adversity, while ignoring the valuable feedback we gave on how to make success more scalable for everyone. This disconnect led many of us to leave, even when we were otherwise on good terms. If you join the sales team, document your own successes carefully. When you move on to better opportunities, leadership may be resentful and refuse to give you credit, even if you performed well.

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