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Mount Sinai Health System

Engaged employer

Toxic Workplace and Immature Management at the International Patients Services - Patient Coordinator Mount Sinai Health System Employee Review

1.0
13 Jul 2025
Recommend
CEO approval
Business outlook

Pros

I learned a lot about Mount Sinai's corporate priorities and decided to avoid them in future applications.

Cons

I recently had a short tenure at Mount Sinai Hospital that was marked by significant challenges and an unsettling work environment. While I recognized that transitions can be difficult, my experience was overshadowed by a lack of support and constructive feedback from my team. From the beginning, I encountered dismissive attitudes regarding my requests for time off for medical appointments, which contributed to a feeling of being undervalued. Despite my efforts to align with team dynamics, I was discouraged from sharing positivity in team communications, which felt stifling. There was a distinct emphasis on negativity, with comments suggesting that the team was focused solely on financial gain rather than on a supportive work culture. Communication issues were prevalent, with feedback often delivered in a manner that felt personal rather than constructive. On multiple occasions, I was criticized for minor mistakes that were more indicative of my adjustment to a new role rather than a lack of effort or competence. This culminated in an abrupt termination after just six weeks, with no clear performance-based justification provided. The worst part was that even the labor relations department at the HR of the hospital did not take my complaints seriously and ended up siding with the immature management. Overall, my experience was disappointing, as I hoped to contribute positively and grow within the organization.

Explore other reviews about Mount Sinai Health System

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good base pay, 6% for your 403b.

Cons

It is a large hospital somewhat disorganized.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Management was generally easygoing, which could be a positive if you prefer a low-pressure environment

Cons

However, there was not always a strong sense of accountability or clear performance expectations. For someone who is self-motivated, it was easy to stay productive and take ownership, but the structure also allowed others to skate by without much follow-up.

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