People are leaving... - Anonymous employee Moogsoft Employee Review

2.0
25 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Company puts on lots of off-sites and employee events, which is fun - AIOps space is very hot - Strong story and vision

Cons

- long and complex product installation leads to frustrated customers and exhausted services team, many of which are leaving. - sales execution has been poor. sales are down so the company has laid-off a ton of good people in sales, SE’s, services, marketing, channel sales. managers are leaving too - marketing that does not match product reality and customers are disappointed. - lots of post-sales issue - management that doesn’t listen! yes they have a strong vision, but their ego makes them unresponsive to other points of view, especially around execution

Explore other reviews about Moogsoft

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to grow within CS/CX. Great support from management and leadership.

Cons

The only con was when Dell bought them out, it led to some layoffs.

3.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Cool tech was being used

Cons

Developers were refusing to own their own services

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