Turned into big box therapy - Therapist Mood Health Employee Review

3.0
28 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Fairly competitive pay, nice people, good mission.

Cons

It started off as a great company but they pushed to grow much faster than they were ready for. It turned into a regular big box therapy company where the therapists get overworked and concerns are not heeded. They started expecting back to back sessions with no down time to do notes. Then started cutting people to part time who attempted to set work boundaries. Now they’ve taken that to a different level. It was all very confusing since when interviewing and during orientation they were super nice and accommodating.

Explore other reviews about Mood Health

5.0
25 Jun 2025
Recommend
CEO approval
Business outlook

Pros

- Great training protocol - Responsive team - Matched with clients easily

Cons

None that I can think of

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The administrative staff are wonderful. The client acuity is mild to moderate and there is a good work life balance. I am always off on time.

Cons

There is no PTO, health benefits, and you do have to manage your own schedule, which takes time and you will not get paid for that time. Also, if a client cancels in more than 48 hours, you do not get paid and then you are paid based on how many minutes you get in session with your client. I understand why the pay is this way because the company is not getting paid as much per session; however, there should be a bonus at the end of the year for each staff or something because a lot of times it is out of your control if a client needs to leave session early. Unfortunately, this could be the perfect job, but they just need a bit more since the pay is so inconsistent.

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