Pros
This has been the most collaborative team I’ve ever worked with. From product, support, project management, to sales and leadership - you get exposure to the whole business. I love the effort in creating diverse voices and the customer led groups were my favorite part of the company. I definitely felt heard. The CEO does a great job in being as transparent as possible, something not seen at corporations of this size. I also liked the ability of being able to work from the NYC office.
Cons
Constant changes on the CS and sales side. I had a total of 4 managers within a year and a half and all had different expectations of the role- thus causing friction with my last manager because she expected things differently than my previous 3 managers had trained me to do.