Pros
Peers are pleasant to work with and willing to help each other. My direct manager is one of the best I've worked with and genuinely cares about the team. The office respects employees’ time off and vacations. Work-life balance is overall OK. Good employee benefits, albeit recent decline. Product enhancement releases used to be slow, but recently have picked up speed. Lots of recent exciting updates
Cons
The commission structure is arcane, incentivizing cross-team competition rather than collaboration. It also heavily penalizes individuals for factors beyond their control. When these are finally addressed after a few years, much damage has been done. There have been multiple missteps in hiring Account Executives (AEs). Many newer AEs lack the technical expertise required to sell a complex product like MongoDB, and surprisingly few are willing to learn. This places an undue burden on SAs.