I have been sent to meet with a family even though i didn't meet their requested criteria. Wasted their time, my time and was a very uncomfortable situation.
The French classes they claim to offer aren't running at the moment and haven't been for the past month. When i have emailed them asking when i can expect them to start I have been ignored, five times.
Also had a few issues with the complicated website and when I tried to call the lines were closed, at 1pm on a Tuesday.
Seems once they have you in a contract (that requires a months notice to leave) they do nothing to keep you happy.