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Momentive Performance Materials

Engaged employer

Customer Service - Customer Service Momentive Performance Materials Employee Review

4.0
19 Jul 2014
Recommend
CEO approval
Business outlook

Pros

The company offers a lot of amazing products that have been around for decades and are still unmatched by the competition. The company recently has been consolidating the number of offices to reduce the overhead as well as help with internal communication between departments. During this process they have also been able to create new positions as they work to expand and grow the business. I have watched as two associates have been promoted to Inside Sales from Customer Service. The benefits are good and we have received a yearly merit increase. The managers are all very friendly with an open door policy and really care about the employees.

Cons

Customer Service is a very stressful job and it has been stretched very thin from promotions and promotions leaving the rest of the team to cover while new applicants are interviewed and the spots are filled; this process takes entirely too long. The company is very Six Sigma focused which can make the process very rigid and not very flexible when it comes to helping those that pay us, the customer.

Explore other reviews about Momentive Performance Materials

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues and flexible hours.

Cons

As an international company with employees working in different time zones, it sometimes gets difficult to communicate with colleagues. This may sometimes lead to unusual office hours.

5.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I'm one week into my journey at Momentive Performance Materials, and I couldn't be happier with how things have started. The onboarding process has been incredibly smooth—well-organized, supportive, and thoughtfully paced. I’ve transitioned from my previous role without feeling overwhelmed or anxious, which speaks volumes about the culture here. The corporate HQ is a fantastic place to work. My desk setup is comfortable and well-equipped, and the environment is clean, modern, and welcoming. Everyone I've met so far has been warm, friendly, and genuinely helpful. There's a real sense of community and collaboration. Bonus points for the cafeteria—it offers good food and a nice space to recharge during the day. Overall, I’m excited about what’s ahead and feel confident I’ve joined a company that values its people and sets them up for success.

Cons

Coming from a hybrid work environment, I initially had some hesitation about being on-site five days a week. However, it’s actually been a refreshing change. Being at corporate HQ has helped me build relationships faster, get face time with colleagues, and feel more connected to the company culture. The workspace is comfortable, the people are welcoming, and the cafeteria is a great perk—it’s made the transition smoother than I expected.

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