I wish our management cared. - Anonymous employee Molly Maid Employee Review

2.0
7 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay, company vehicles, and the rewarding feeling from having satisfied customers.

Cons

No drive time pay, no sick days, if you are sick and call in you may face a 3 day suspension, you're told when you can take the vacation YOU earned, when you face a problem with a customer management doesn't help like they should, they barely maintain their vehicles, play favorites to other employees, the office will close even if teams are still out cleaning (which is ILLEGAL!!) They take out gas money out of your paycheck (also super illegal).

Explore other reviews about Molly Maid

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, amazing staff, not just another employee more like a family!

Cons

None that I can think of.

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Molly Maid Response
4mo
Thank you so much for sharing your positive experience! As the franchisor, we are thrilled to hear that you enjoy being part of the Molly Maid FAMILY. Our goal is to support our franchise owners in creating workplaces where their employees feel valued and empowered, and it’s wonderful to know that this commitment is making a difference. Your feedback helps us continue to grow and improve across all locations, and we truly appreciate your contribution to our success!
3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Learning experience that provided a look into a house cleaning role, staff was vey considerate. I worked at this company in 2020.

Cons

Work was exhausting, would often clean 3 story houses. Consistently cleaned 3-5 houses a day. Customers would rarely tip.

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