Great place to stay busy - IT Support Mode5 Employee Review

5.0
7 May 2018
Recommend
CEO approval
Business outlook

Pros

There is plenty of work to do - There are hundreds of different customer environments/hardware/software to learn, from 3 person companies to 300 person companies. You will be challenged effectively. There will always be things to do and new companies coming under our umbrella.

Cons

Come in hungry, and always trust that the company to move in the correct direction. Biggest fail I've seen from people that left is that they weren't patient enough for management to resolve issues. I've been here for a few years and everything gets attention and gets fixed, but at their own priority level. Now 2-3 of the staff who left wish they were back here. Don't apply for a position that has you on the road doing installs at customer sites, and think you'll be at your desk 80% of the time. You'll be on the road half of the time. This is only applicable to a handful of positions in the company, so clarify that first.

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Mode5 Response
2y
We are glad you’re enjoying your time at Mode5. In recent years we have upgraded our documentation system and agree how important that can be for staff and clients. We are always focused on continuous improvement at Mode5 and appreciate your feedback. If you have any additional ideas, please email us at careers@mode5.com.

Explore other reviews about Mode5

5.0
14 May 2023
Recommend
CEO approval
Business outlook

Pros

Great people to work with. Get every other Friday off. Constant opportunities to learn a lot in the IT field.

Cons

Some people can’t handle not being spoon fed because it does require a lot of figuring out new problems.

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Mode5 Response
2y
Thank you for your feedback. We are happy to hear you are enjoying your time here. If you have any additional feedback on how we can improve our training, please feel free to speak directly with your manager or email us at careers@mode5.com.
1.0
12 May 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The hiring process was simple and quick

Cons

- Toxic workplace environment - Management is insulated and does not care about the concerns of employees - Low pay compared to competition - Clearly a profit driven company that will gladly treat their employees as commodities while spewing their nonsense “corporate values”

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