Pros
Friendly co-workers, decent benefits. Company tries to engage remote employees
Cons
The Operations team is currently facing significant organizational challenges. Leadership promotions often appear to be based on personal relationships rather than merit, leading to a lack of confidence in the management structure. The VP remains largely disengaged from the broader team, rarely interacting with employees (especially remote employees) or offering visible support. Middle managers frequently defer even basic questions to senior leadership, suggesting they may not be fully equipped or empowered in their roles. Despite ongoing concerns, HR has not taken meaningful action to address these issues. As a result, it's understandable that sales team members continue to express frustration with the support and direction they receive from the team.