Inept Leadership Ruining a Great Team - Anonymous employee MobileSmith Employee Review

1.0
18 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the nicest, most professional and hard-working people in the industry. All-star development team and, formerly, management team until some unfortunate things started happening.

Cons

The leader (current CEO) declares great principles - nurturing employees; giving credit where it's due; resolving differences - but only applies them to people he likes. People he dislikes, on the other hand, are scapegoated; stifled; never given proper credit, and even publicly shamed. Double standards are rampant. Mediocrities are coddled at the expense of talented people. Women seem to be especially targeted for abuse and intellectual pilfering. The churn is very high, particularly in sales and marketing. Morale has taken a dive. The CEO desperately tries to whip it up at "all hands" meetings, but most employees, I think, see through the smoke. The company has been stagnating below the red line for years, and "get to break-even" does not sound like an inspiring goal any more. When the leader is in love with his product and prone to angrily shutting out alternative perspectives, stagnation is pretty much a given. Systematic market research is nonexistent. Product strategy is ad-hoc; based entirely on assumptions. Arrogance may sell, but it does not keep customers. Many of them have already left.

Explore other reviews about MobileSmith

5.0
14 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Team is very smart and leadership empowers all of us

Cons

Sales team needs to improve.

2.0
17 Aug 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

MobileSmith was a great company to work for when i started. Friendly coworkers, a cool product, and a feeling that your work was leading to something. 1-2 bad apples here and there, but Bob (old CEO) had a good thing going for a few years. Sure, some things needed tweaking, but what happened in about a year's time turned out to be a trainwreck. The culture was pretty laid back, and managers didn't micromanage when I was there. 9-5 hours and just a really good place for work-life balance. Had an awesome manager that trusted me. Still a great office space and some great people to learn from in dev if you are an intern or entry-level developer.

Cons

Feedback from departments wasn't a focus, which is a shame considering how many smart people were there. Looking at what was working 2-3 years ago in sales/marketing would have been a good exercise too. It wasn't all broken. Every 3-4 months the roadmap changed. Asking for reports or data to make decisions never seemed to be much of an emphasis.

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