Pros
The only positive thing from Molo was the culture, the benefits were good, but the pay wasn't worth the lying and deceitfulness from carriers that made the jump ten times harder.
Cons
I never write reviews for businesses, but I really wanted to write this one It's extremely stressful all 8 hours of the day, everyday. They tell you after you're hired that you're responsible for your weekend shifts. If you can't work your weekend shift then you can solicit and pay other coworkers to take your shifts, some had to pay $50 - $100. I wasn't a big fan of my manger at all, he never showed compassion, and every time I asked him for help he always brushed me so quickly like he didn't even care, even though he spoke highly about asking him for help. He definitely showed favoritism to those who were putting up high numbers, and I never had anyone bark orders at me as much as he did like I was a German Shepherd in police training. Most of the time I felt disrespected by the indirect harsh comments from my colleagues about some of the mistakes I've made which made me feel even more uncomfortable working there. I'm all about working hard and putting in a lot of effort in order to be recognized by peers and superiors, I have been extremely successful in several sale positions in the past, but this job is extremely soul sucking and their communication between departments is horrendous, the company itself isn't that organized. My tank was running on empty emotionally, and I became extremely depressed, unfortunately I had no one to talk to about my problems and what I was dealing with because I was afraid that I would get mocked at or fired. I don't recommend working for any company that calls themselves a 'family.' it's a manipulation tactic . It is important for the business to treat employees with empathy and respect, absolutely. But this concept of a big sweet family works much better in speeches, slogans, and email signatures. However, it has lots of “bugs” in real life. Companies that consider themselves families are more likely to expect unquestioned loyalty from employees. Loyalty creates camaraderie but, depending on who’s in charge, it can also be toxic and blinding in family-like organizations. Companies that consider themselves families may cultivate an “us vs. them” mentality — you’re either in the family or you’re not, and this can get ugly in the workplace, even if it means belittling you.