Pros
The upholstery was made in the USA and easy to sell. Product training and support was adequate.
Cons
This company heavily promotes itself to be a kind and caring place. And although upper management may care about their charitable causes, what they care most about is the bottom line. Which is fine, but a bit hypocritical because while they are supporting anti-bullying campaigns, and going on record everywhere saying “we don’t like mean people”, employees are being threatened, manipulated and disrespected. That’s called bullying and it’s degrading. They may pay lip service to teamwork, but management does nothing to support a team approach as confrontations were encouraged, and dishonesty was overlooked in an effort to achieve sales goals. Policies were always changing, sometimes formally, sometimes arbitrarily, and most often at the expense of the employee’s time/compensation. No one cares about you or your personal development, it’s simply about your numbers. How they market their brand and how they treat their employees are at opposite ends of the spectrum. Which is also fine, as long as you are fully aware before accepting a position that you will be working in a very aggressive, hostile environment where all bets are off.