Not together - Patient Account Representative Mission Health Employee Review

2.0
22 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Job security great hours of operation community awareness

Cons

No communication with employees. Management creates/solves fires that do not exist and ignores the real issues. Regularly makes false promises. Terrible pay gaps. Completely understaffed therefore creating overworked employees. Tells us it's a great place to work, but when we say it's not, it is our fault.

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Mission Health Response
8y
Thanks for your feedback and honest perspective. Appreciate your work for Mission to serve our patients and community for over 3 years now. There are multiple means of communication at Mission, primarily being direct cummunications through your leader and through our Scope newsletter. We are also hopeful that weekly communications occur through the StandOut platform. Have you been involved with SuperCommunicators or any employee councils to get your voice heard? We do have a culture of growing from within, so if there is anyone interested in new career opportunities within Mission, we encourage them to reach out to the Career Exploration Center. Meanwhile, if you have other questions or concerns, please contact HR Direct Connect at: 828.213.5600. Again, thanks for taking the time to provide feedback!

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5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Full time hours, possible Overtime, I am on a great team, and the people there are really supportive and friendly . They welcomed the new comer with open arms and never once felt like a burden. I

Cons

Short staffed, Not as consistent with some of the processes but they are working on it

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great nurses, resilient community, many leadership growth opportunities, large hospital with many specialties, the only level 1 trauma center in WNC.

Cons

The hours are very challenging. often 5am to 6pm M-F. No additional compensation for extra hours, nights, or on-call weekends. You must love the work, and have minimal need for work-life balance to enjoy working here.

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