4.9 to 4 stars - Manager, Customer Success MindTickle Employee Review

1.0
27 Feb 2023
Recommend
CEO approval
Business outlook

Pros

The product and used to be the people

Cons

The org is now working in a very US centric fashion. All decisions are made keeping the US team in mind and the India team is only meant to follow (mostly without any prior intimation) It’s sad to see an Indian company not care about their people anymore.

Explore other reviews about MindTickle

5.0
30 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Amazing leadership in India that truly cares about their employees

Cons

US Sales management is a bit obsessive

2.0
17 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Decent comp plan if you can actually sell the product on New Biz and decently good LMS product. Have made lifelong friends here that are real and are exceptional at what they do.

Cons

Lack of vision, coddling happening when it shouldn't be to protect poor decisions made by CSM org. Incompetent SVP and Co-Founder that really doesn't care about his team but rather his spreadsheets and the next deal to save himself. This company had so many good things going for it, but when they continued to pivot and not invest into innovations, we fell way behind. Firing almost all of US based employees is not something that is sustainable long term for poor decisions. No HR, no severance options and zero accountability make this a no for anyone. Not disgruntled but absolutely in shock that not 1 leader reached out besides my epic boss, in order to provide light as to what was going on and the decisions behind it. The PiP was 100% unattainable out of the gate with fantasy expectations thanks to the SVP who thinks they were attainable, yet not 1 rep has attained them since his tenure in 2 and a half years. Run.

5
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