Toxic Culture, Micromanagement, and Bias Everywhere - Striven Consultant Miles IT Employee Review

1.0
22 Nov 2025
Recommend
CEO approval
Business outlook

Pros

• It’s fully remote. • If you really need a gig just to hold you over, it’s a paycheck. • A few individual coworkers were cool and try to help each other survive the chaos.

Cons

• Terrible training. You get a few rushed sessions and then you’re expected to figure out a complicated product on your own. • Unprofessional managers. Lots of inconsistency, favoritism, and straight-up micromanagement. • Sexism and racism are absolutely present. I saw it in other reviews, and can confirm it’s real. Leadership ignores it or pretends it doesn’t happen. • Toxic culture. Speaking up makes you the problem. Very “boys’ club” energy. • Bad health insurance. Saw multiple coworkers struggling to pay for basic medical procedures that should’ve been covered. • Not sure how this company has so many good reviews — the reality doesn’t match the hype. • Zero investment in employee development or long-term growth.

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Miles IT Response
6mo
Thank you for taking the time to share your perspective after 3-4 years with Miles IT. We appreciate you acknowledging the fully remote flexibility and the supportive nature of individual coworkers. We are deeply concerned by the serious allegations you and other reviewers have raised regarding sexism, racism, and a toxic, dismissive culture. Let us be clear: These behaviors are unacceptable and fundamentally contradict our core values and the respectful, inclusive environment we are committed to providing. We have a zero-tolerance policy for discrimination and harassment. We also acknowledge and take seriously your feedback regarding key operational areas: Training, benefits , employee development and management/culture. These are all key growth points and things we continue to work towards improving.

Explore other reviews about Miles IT

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Family comes first here at Miles IT. I work from home because I have kids in school and kids with special needs. Miles IT offers the flexibility I need to take care of them. Miles IT offers great opportunities for advancement and expanding your knowledge. Everyone I work with is super friendly, and we all strive to support and help each other succeed. We may have many divisions, but we are all one company, and we ensure each other's success.

Cons

Sometimes, I work a bit longer hours because I am so engaged in something that I can't stop until I'm done. (maybe that is my ADHD talking)

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Miles IT Response
2mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place for IT beginners. They put family first and offer great flexibility with work-from-home shift timings. It’s a great environment for learning new skills and gaining hands-on technical exposure.

Cons

The company suffers from poor workload management, continuously loading tasks onto overwhelmed employees while senior staff are too busy to offer timely help. Management fails to value seasoned employees, routinely ignoring their feedback and opinions. Instead, the culture leans into unnecessary micromanagement, where employees are constantly criticized for petty mistakes that do not impact the customer, leaving staff feeling unappreciated. Combined with the complete absence of an HR department to address behavioral issues, this creates a highly stressful and toxic work environment.

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Miles IT Response
5d
Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.
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