Great coworkers if you love tech, but management forces you to scam customers - Sales Representative Micro Center Employee Review

2.0
13 May 2021
Recommend
CEO approval
Business outlook

Pros

1. Get access and discounts on all the latest computer and tech stuff 2. Meet likeminded individuals (e.g, nerds, gamers, and other weirdos) 3. A lot of fun customer interaction 4. Can get a very high salary if you have good sales metrics, but that often involves persuading customers into buying things they don't really need.

Cons

1. Management is very inflexible with scheduling 2. Management forces you to sell overpriced attachments on all items, like warranties, antivirus, and other software. If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards). 3. Pay is based on how much you scam customers to buy things they don't really need.

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Micro Center Response
5y
We appreciate you taking the time to post your review. We would like to better understand the circumstances surrounding your rating and the cons you stated. Please reach out to home office HR and ask for Angie Miller when you call. Thanks Jen Home Office HR Manager 614-850-3150

Explore other reviews about Micro Center

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
3w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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