QMHP - Anonymous employee Metrocare Employee Review

2.0
20 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers, mileage reimbursement, clients, independent work schedule.

Cons

This agency cares greatly about money and benchmarks. Does not take into account services provided that were necessary, but unbillable. I suspect great deal of fraud through out company, given some can manage to make bench consistently without any hiccups yet clients claim minimal time was spent with them. Management wants employees to figure out how to make bench, no late charting, and no overtime which is impossible. We're paying for the poor financial decions of the CEO by doing the work of 2 or 3. Morale is sinking. Continuity of care is sinking. Seems all the big guys care about is saving money. It'll be a sad day when something tragic happens and of course the lowest employees will be blamed. There is no talk of self-care. Your work is called into question weekly when the numbers are in. At the end of the day, this "not-for-profit" just wants their money.

Explore other reviews about Metrocare

5.0
29 Nov 2025
Recommend
CEO approval
Business outlook

Pros

VERY GOOD CULTURE AND VERY DIVERSE

Cons

hard to get good raises

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Metrocare Response
6mo
Thank you for sharing your feedback! We’re glad to hear you appreciate the culture and diversity at Metrocare—those are values we strive to uphold across the organization. We also recognize your concern regarding raises. Metrocare regularly reviews compensation and benefits to ensure they remain competitive and aligned with market trends. While adjustments are based on multiple factors, we understand the importance of recognizing and rewarding employee contributions and are committed to ongoing review in this area. Your insights are valuable to us, and we’d love to hear more. Please feel free to reach out to metrocare@metrocareservices.org with “Glassdoor Review” in the subject line.
2.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule not in office all the time

Cons

No support from TL and way too many people on caseload

avatar
Metrocare Response
2w
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the flexibility of the schedule during your time at Metrocare. We’re sorry to hear about your concerns regarding team support and caseload size. We understand how important it is to feel supported and to have manageable workloads, and we also recognize that working in community mental health can be demanding. We are continuously working to strengthen leadership support and improve resource allocation across teams. We appreciate your feedback and the contributions you made during your time with us. If you would be open to sharing more, please email metrocare@metrocareservices.org with “Glassdoor Review” in the subject line.
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