I have been with Metro for 3 and 1/2 yrs. - Area Manager Metro Mini Storage & Truck Rental Employee Review

The people at the corporate office in Pelham are very intelligent and I enjoyed the interview process. This is a great company if you are looking to hone in on sharpening your lower level management skills. Great people all around and I really enjoyed working with everyone.

No work life balance (this is expected so I am not sure if this is really a con). The store is open from 7-5:30 but they expect you there at 6:30 am. Store management can be unpolished at times...but I understand this is not the most glorious job/and or position to hold at any level in someones career unless they are fresh out of school (High School). If you enjoy customer interaction, this is not the job for you. Through my time with this company there were 3-4 people in the office (who worked there) and only two desks and two phones and two computers... You will wish for excitement at all times of the day and it will never come. If you are an introvert or anti-social you will love working here... And I was at one of the busiest stores. I remember asking a manager why there were no chairs in front of the desks (They had chairs off to the side like you would see in a doctor's office) and he responded by saying he did not want the customers to get comfortable... That made no sense to me, because that is when you want them to sit there. You want to be asking them probing questions about future opportunities in which they would need another unit or truck... Get the wheels spinning while the customer has their guard down... The same manager would go on to hold a 10 minute conversation littered with the phrase "Good night alive" over an injury to one of his customers received in his hand....I am pretty sure he would have much rather been seated, especially since this manager was the one being inquisitive. Business acumen not needed to work here. That is not a bad thing, but if you are a "go getter" and you want to make money and help a company be more successful in all aspects...This is not the company for you, as I feel that people are too easily threatened by outside influence and progression.

Employee Discounts on truck rentals. Fancy Christmas Party every year where bonuses are handed out. Some paid holidays. Owner pays for your lunch everyday because you can't take a lunch break. You will work over 50 hours per week and they do pay overtime.

You will be hired as a floating manager to drive to all of their locations and fill in for the managers out on vacation. They tell you that you will manage your own facility, but it NEVER happens. You work your butt off to become manager of your own facility but you end up floating around to their different locations for years. Pay is only $10 an hour. Insurance is very high and offers low coverage. Driving around to all locations really makes an impact on your gas tank so after all is said and done you will bring home minimum wage pay. Metro Mini Storage has had numerous break ins because they lie and say their gates and cameras work when they do not. Some of their buildings leak water. A lot of the managers do not pick up the garbage around their facility and their storage units are filthy. Metro Mini Storage properties are in dire need of many repairs and the owner doesn't want to fix anything. On site managers are lazy and use the floater to clean units, do grounds keeping and all of the grunt work that they don't want to do themselves. Most managers you work under stay inside their offices and surf the internet while you are outside all day maintaining the grounds and units for them. They are not open to promoting female employees to manage properties or do their truck rentals.