Pros
As a recent grad trying to break into the SaaS industry, this was a great foot in the door for me. I saw the SDR role here as a stepping stone for me to start a career in sales and learn as much as I could, with the expectation that I will likely be with another company after 1-2 years. However, I found myself growing more with the company, and opportunities kept coming up that I couldn't say no to staying. The recruiters are very honest with you in the initial stages of the interview process. You also need to be very honest with yourself, because the early start (7am-3pm) and low base pay can be a deal breaker after a few months. If you are looking to make money quickly, you are probably better off working in the service industry. However, if you are ready to hustle, eager to learn, and want to start a career in software sales, then this is an amazing opportunity. Besides, the SDR role was really created to be an introductory role into the company, and SDRs are usually promoted within 9-12 months. You can see management is trying hard to change the culture left behind by their predecessors. Employees are getting recognized by their efforts, and paid generous bonuses when hitting their quotas. Most SDRs are in their mid-late 20s, and all fun people who are genuine and hard hustlers. My coworkers are great supporters and lend a hand whenever needed. Best part is you get to speak with non-profits everyday. These are really wonderful people that make a difference in the world, and that's more than I can say about any other job I have worked.
Cons
Metasoft has been around for 30 years, but is still continuing to grow. A company that continues to grow is a good thing, but there are always growing pains. I can tell that management is trying hard to make sure it is worth it for their employees to get past it. If you are willing to ride it out with the company (invest 6-12 months), then it will be worth it. Up to you whether this is a con or pro, but the company is heavily sales focused and commission based. Reps on full commission generally earn average to above average for industry, while reps on base and commission generally earn a little below average to average for industry. That is a risk that you have to decide whether or not to take. The product itself is a great product that can work in the right circumstances, but that is ultimately up to the SDR to fully qualify the prospect before putting it through. Yes, it looks outdated, and that is something that needs to be changed.