Don't waste your time 3.9 is a lie - Anonymous employee MetLife Employee Review

1.0
14 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO, WFH, and cafeteria. nothing more

Cons

old redundant systems too many systems to process a claim. horrible management. you will have to really push your way up the ladder or to another position. They will hold you back if you're a great worker. the pay is a slap in the face when there are case manager at other companies starting at least at 60k. lots of cases to manage with very little support.

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5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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