Overall good experience with Metlife - Customer Service Representative MetLife Employee Review

4.0
18 Apr 2013
Recommend
CEO approval
Business outlook

Pros

In depth training, postive work/life balance, Clean facility

Cons

Continued technical problems which causes difficulties with do your job but can definitely be handled.

Explore other reviews about MetLife

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and flex time.

Cons

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

See reviews by: Helpful|Rating|Date|All