4.0
3 Oct 2016
Former employee, less than 1 year
Charlotte, NC
Recommend
CEO approval
Business outlook
Pros
Good coworkers, management is nice, they always have fun events going on, days where you dress up differently or contests and such. Flexible schedules, good benefits.
Cons
Low salary, unrealistic expectations of staff as far as calls taken. Software programs don't work correctly, and staff is expected to work around issues that make doing the job correctly impossible.