Pros
The company has adapted very well to new working conditions. Management reacted quickly and effectively to the fast-changing situation in order to keep employees safe. The company has been flexible and supportive of the needs of employees during the pandemic, and has also provided the tools we need to do our jobs successfully from home. We love words and we want to help the public understand the lingo surrounding COVID. We were able to adjust our schedule to prioritize entering and revising COVID-related terms in our online dictionary. I am so lucky to work for a company that is dedicated to the love of language and knowledge, while also truly caring for its employees.
Cons
Merriam-Webster is an old company steeped in long-standing traditions, so sometimes we can be slow to adapt to new practices and new technologies. That makes me all the more impressed by how quickly M-W has adapted to the pandemic situation.