>The software is absolutely terrible to learn and use. Software developers have their heads stuck up where the sun don't shine - which can definitely be overlooked if they built good software. Unfortunately for the clients and the Support team, they don't.
>If you are a TSR working support, trust me - you will not know what you are doing 95% of the time. The other 5% you'll be spending in useless standups and meetings.
>Transferring to another position or dept requires staying at the current position for 2 years. Good luck keeping people around for that long...
>UX team goes out to lunch 90% of the time and practically doesn't exist for this software.
>No at work perks. People have to buy and stock their own snacks. Salad bar is nice the first few weeks but gets old quick. No one uses the soda machine (also never saw it cleaned the year I was there).
>No natural lighting at all. Working Support for this POS software was depressing, but the lack of lighting really drove it home.
>In company software is REALLY old. They still use Skype/Lync along with Outlook. The dream of the 90's is alive at MeridianLink.
>Pay is NOT in line with the work being done.
>You will lose hair and/or gain weight around your midsection.
>You will think that cubicles are awesome, until you realize that everyone is packed like sardines.
>You will start to remember specific clients' names due to repeated contact along with stress, and hate yourself for it.