employer cover photo
employer logo
employer logo

Merchant Services (CA)

Is this your company?

Worked at Merchant Services - Anonymous employee Merchant Services (CA) Employee Review

2.0
5 Sept 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees are the best part - not the upper management who thinks that they are "leaders" but the front line "grunts" who do all the work. They come together and work with little recognition and pay. Through it all, they are friendly and (mostly) happy to be there.

Cons

Upper management plays favorites and is completely unprofessional if one chooses not to continue with the company. There is an expectation of 10+ hours a day for all salary employees with little chance of promotion or gratitude. The sales force gets paid 100 times more than the people who really keep the business going. The sales reps are spoiled and given whatever they want with no regard for consequences. Often the support staff is blamed for their mistakes. There is very little to no management support and you must figure out how to do things on your own - and if it's wrong take all the blame. They are really looking for employees who come in, don't ask too many questions, and work their butts off. Beware if you tell the Emperor he has "clothes." One of the lowest paid sales environments I've see. Their benefits package sucks. Stay away from this employer!! They will suck you dry and discard you with no second thought.

Explore other reviews about Merchant Services (CA)

5.0
12 Sept 2016
Recommend
CEO approval
Business outlook

Pros

good atmosphere and the people

Cons

hard to move up in company

5.0
16 Jun 2013
Recommend
CEO approval
Business outlook

Pros

2.5 years ago I had a unique opportunity to manage a department that would need complete restructuring. Partnering with my immediate supervisor and executives, I brought forward new initiatives to create immediate growth and key ideas to increase employee retention. Since then the department has continued to exceed expectations while most of the employees have been with me since I started. I am reminded that our success is a DIRECT reflection of the company. The companies willingness to listen to new ideas, approve new initiatives, take risk, support me in driving change while stretching me along the way. I encourage everyone to think outside of the box and bring forward great ideas or solutions to drive growth. We are surrounded by present Supervisors and an Executive team, willing to listen and "OUR" ideas make a difference.

Cons

Continue to create growth paths for long-term employees across departments.

2
See reviews by: Helpful|Rating|Date|All