Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      CSA II - Client Service Analyst II Mercer Employee Review

      1.0
      31 Aug 2015
      Client service analyst ii
      Recommend
      CEO approval
      Business outlook

      Pros

      - Decent pay and benefits - Non-monotonous work tasks (plenty of)

      Cons

      - No work/life balance - Too much of Attrition and no proper retention plans - Non employee centric - Takes credit of others work and at the same-time reward you by giving you more overtime, too much of micro-management - Very minimal growth opportunity

      Explore other reviews about Mercer

      5.0
      1 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Network Experience with many industries

      Cons

      Lighter-touch conceptual learning rather than industry-specific mastery

      3.0
      20 Jun 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

      See reviews by: Helpful|Rating|Date|All
      Related searches: Mercer jobs | Mercer salaries | Mercer benefits | Mercer interviews | Mercer conversations
      Mercer reviewsMercer Client Service Analyst II reviewsMercer review