Change needed - Operations Manager Mercer Employee Review

3.0
13 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Benefits were generous as compared to other similar organizations.

Cons

Limited focus on employee satisfaction or follow through on feedback from employee satisfaction surveys. The annual merit process and lack of opportunity perpetuated low salaries for a number of the positions without proper market analysis.

Explore other reviews about Mercer

5.0
11 Jan 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The leadership, communication, early career growth, and environment is very positive.

Cons

None, it was a great company to be at.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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