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      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      Take it or Leave it - Client Services Analyst Mercer Employee Review

      2.0
      3 Jul 2014
      Client services analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      -Good starting pay -Very friendly coworkers -Tons of knowledge about healthcare industry

      Cons

      -Rigid hierarchy -Tension between team members/team leads -No real job advancement or enrichment

      Explore other reviews about Mercer

      5.0
      21 Jun 2026
      Principal
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and benefits for employees

      Cons

      Work life balance is an issue at times

      3.0
      20 Jun 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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