No clear direction - Anonymous employee Mercari Employee Review

1.0
15 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues and ability to work remote, good benefits package

Cons

Disorganized leadership, no long term strategy, laid off over half the company right after I was hired, tons of nepotism, no guidance or support from JP leadership. US company is not doing well and seems to be going under.

Explore other reviews about Mercari

5.0
15 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great direct management, team culture, growth opportunities. great worklife balance. The people are what makes this work so enjoyable.

Cons

The larger japanese company is the boss after all. US team switches up working structure & company priorities & strategies very frequently based on direction from japan team.

4.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, and a majority of coworkers from various departments are fantastic and creative.

Cons

Multiple directors have major egos and very little respect for those under them in the org.

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